1. General Provisions and Definitions
These Terms and Conditions ("Terms") form a legal agreement between hh999 ("Platform", "we", "us") and any user of hh999's services ("User", "you"). By accessing the website hh999.bar or creating an account, you are considered to have fully accepted these Terms.
The key terms used in this document are defined below:
- "Platform" — The hh999.bar website and all services included within it.
- "Account" — A personal user account registered on the Platform.
- "Wager" or "Bet" — The act of spending real money or bonus funds on any game or sporting event.
- "Bonus" — Additional funds provided for promotional purposes, subject to specific conditions.
- "Wagering Requirement" — The obligation to complete a specified amount of bets before a bonus can be withdrawn.
These Terms may change at any time. Updated Terms will take effect as soon as they are published on the website.
2. Account Registration and Eligibility
2.1 Age Requirement
To open an account at hh999 and use any gaming or betting service, you must be at least 21 years old. This platform is only for users aged 21 and above. If age verification fails, the account will be closed immediately and deposited funds may not be returned.
2.2 One Account Policy
Each user may operate only one account. Creating multiple accounts using the same device, IP address, phone number, or identity document is strictly prohibited. If this rule is violated, all accounts will be closed.
2.3 Providing Accurate Information
During registration you must provide accurate and truthful information, including your full name, date of birth, mobile number, and identity documents. Providing false information may result in permanent account closure.
3. Account Verification and Security
3.1 Identity Verification (KYC)
hh999 may at any time request the following documents to verify your identity:
- A scanned copy of your National ID (NID) or passport.
- Proof of ownership of the mobile financial service account used.
- A selfie photo if required.
hh999 reserves the right to hold withdrawals until the verification process is complete.
3.2 Password and Account Security
It is your responsibility to keep your account login details confidential. Allowing anyone else to use your account is prohibited. If you suspect unauthorized access, contact us immediately at [email protected] or notify us via 24/7 live chat. hh999 will not be liable for any loss resulting from hacking or unauthorized access.
4. Deposit and Withdrawal Policy
4.1 Accepted Payment Methods
hh999 currently supports transactions through the following mobile financial services: bKash, Nagad, Rocket, and Upay. Rocket is the mobile wallet service of Dutch-Bangla Bank.
4.2 Deposit Rules
Deposits must be sent from a mobile wallet registered in your own name. Funds sent from third-party accounts will be returned and a transaction fee may apply.
4.3 Withdrawal Rules
Your account must be fully verified before a withdrawal request can be processed. Withdrawn funds will only be sent to the same method and same account used for the deposit. In the case of unusual or suspicious transactions, hh999 may hold the withdrawal and request additional verification.
4.4 Currency
All transactions on the platform are conducted in Bangladeshi Taka (BDT / ৳).
5. Bonuses and Promotional Offers
5.1 Welcome Bonus
A 120% bonus applies on your first deposit at hh999, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives you a ৳1,200 bonus and your total balance will be ৳2,200. Depositing ৳18,000 or more gives you the maximum ৳10,000 bonus and your total balance will be ৳28,000.
5.2 Wagering Requirement
Before withdrawing a bonus, you must place bets 15 times the bonus amount. This requirement applies only to the bonus funds, not to the original deposit. Example: ৳1,200 bonus × 15 = ৳18,000 in bets must be completed before the bonus can be withdrawn.
5.3 General Bonus Terms
- Each promotional offer may have its own specific conditions.
- The welcome bonus can only be received once per account.
- If another bonus is active at the time of claiming, the new bonus may not apply.
- hh999 reserves the right to modify or withdraw any bonus offer.
- If evidence of bonus abuse is found, the bonus will be cancelled.
6. Betting and Gaming Rules
6.1 Gaming Services
hh999 offers casino games, sports betting, live casino, fishing games, and other gaming categories. Each game is operated according to the rules of its own developer. Game results may be voided due to technical errors.
6.2 Right to Cancel Bets
hh999 reserves the right to cancel any bet if there is evidence of a system error, technical issue, or fraud. In such cases, the wagered amount will be returned to the user's account.
6.3 Sports Betting
The sports betting section offers betting on various sporting events including cricket, football, and kabaddi. The specific market rules for sports betting will be published on the platform. The official announcement of the relevant sports authority will be considered final in determining results.
7. Prohibited Activities
The following activities are strictly prohibited on the hh999 platform:
- Collecting bonuses using multiple accounts ("bonus abuse").
- Fraudulent transactions or money laundering.
- Playing games using automated software, bots, or scripts.
- Attempting unauthorized access to the platform's systems or hacking.
- Threatening or harassing other users.
- Completing transactions using third-party accounts.
- Spreading false or misleading information about the platform.
If evidence is found of involvement in any of the above prohibited activities, the account will be closed immediately and the associated funds may be forfeited.
8. Account Suspension and Closure
8.1 Closure by hh999
hh999 may suspend or permanently close any account without prior notice for the following reasons:
- Breach of Terms.
- Failure to complete identity verification.
- Fraudulent activity.
- Failure to complete age verification.
- Following a self-exclusion or responsible gaming request.
8.2 Closure by the User
You may close your account at any time by emailing [email protected] or contacting us via 24/7 live chat. Before the account is closed, you may withdraw any valid funds in your account, unless an ongoing investigation is in progress.
9. Limitation of Liability
hh999 will not be liable for the following:
- Interruptions to gameplay due to loss of internet connection or third-party server issues.
- Loss resulting from a user's login details falling into someone else's hands.
- Unexpected technical issues or force majeure circumstances.
- Financial losses from betting or gaming — gaming is an activity that carries inherent risk.
The platform provides its services on an "as is" basis and does not guarantee uninterrupted or error-free service.
10. Responsible Gaming
hh999 firmly believes in responsible gaming. We encourage every user to play within their means. Gaming should never be considered a source of income. If needed, there is an option to temporarily or permanently exclude yourself from the platform.
For more information on responsible gaming, visit our Responsible Gaming page.
11. Privacy and Data Protection
hh999 follows SSL encryption and fair play principles to protect your personal information. We do not sell your data to third parties. To learn more about how we collect, use, and protect your information, read our Privacy Policy.
To comply with Anti-Money Laundering (AML) laws, hh999 may be required to disclose necessary information to regulatory authorities.
12. Changes and Amendments
hh999 reserves the right to modify these Terms at any time. For significant changes, advance notice will be given on the platform or by email. Continuing to use the platform after changes have been made means you are considered to have accepted the new Terms.
These Terms and Conditions are governed by the applicable laws of Bangladesh. In the event of any dispute, an attempt will first be made to resolve it through discussion.
13. Contact
For any questions or concerns about these Terms, please contact us:
- 24/7 Live Chat Support (via the platform).
- [email protected]
- Support is available in both Bengali and English.
hh999 is always committed to ensuring transparent and fair treatment of our users.